All Sales Final: As many items are handcrafted or limited edition, we generally do not accept returns.
Quality Issues: If your item arrives damaged or there is a major quality defect, please send us a video/photo of the product and packaging within 48 hours. We will handle these cases individually to make it right!
Handcrafted Nature: Please understand that minor imperfections are part of the charm of handcrafted goods and are not considered defects.